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My Order

  • How do I place an order?
  • Has my order gone through?
  • Where is my order?
  • Can I modify my order after it has been placed?
  • How can I cancel my order?
  • Why do shipping costs vary in price?
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Products

Shipping & Delivery

  • What is the delivery time?
  • Do you deliver to my country?
  • How can I change my shipping address?
  • My tracking link doesn’t work. What should I do?
  • My order is stuck at customs. What should I do?

Payments

  • How can I pay?
  • What do I do if I think I was charged twice?
  • Is it safe to make a purchase?
  • What currencies do you accept?

Returns & Refunds

  • How do I return my order?
  • Do I need to pay for shipping to return my order?
  • What is your return policy?
  • How long does it take for my return to be processed?

Warranty & Repairs

  • How do I claim my warranty?
  • What does my warranty cover?
  • How do I activate my warranty?

Vouchers & Coupons

  • My coupon or discount code doesn’t work. What should I do?
  • Can I exchange my coupon for money?

Affiliates

  • I want to be an affiliate. How do I sign up?

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